Financial Options

Unless specific prior arrangements have been made, full payment is due at the time of service.  We gladly accept payment in Cash, Debit (Interac), Visa, or Mastercard.  Where your insurance allows, we are happy to process your insurance electronically.

Nobody likes to be surprised when it comes to costs. That’s why we have established a policy of informing you of associated costs prior to starting the treatment.  That way, you can make the decision that is best for you, and if necessary, meet with our treatment coordinator to discuss specific financial arrangements before we begin.

Insurance is a Reason to Smile, but Don’t Let it Determine Your Health

There are a variety of dental insurance policies available.  We are happy for those patients who have some form of dental insurance coverage to assist them with receiving dental treatment.  We recognize your desire to remain within the peramaters of your insurance policy; however, these policies can vary widely in the amount and scope of coverage.  It is impossible for our administrative staff to know the ins and outs of each individual plan.  Although most dental insurance plans cover basic dental work; sometimes the recommended treatment for your best optimal health is not a covered procedure.    Also, most insurance companies do not cover procedures deemed purely cosmetic; however,in some cases, certain cosmetic procedures are also preventive and functional. These procedures may or not be covered by your insurance plan. To make the process as simple as possible for all of us, we have established the following policy.

Clients are expected to take full responsibility for the payment of our fee at the time treatment is rendered. We are connected to most insurance companies through a high-speed electronic connection. We will assist you in expediting reimbursement of insurance benefits by providing the detailed statements for filing with insurance companies. We submit your insurance claim through our network in order for you to receive your reimbursement as quickly as possibly, typically 4-7 business days. At your request, we can also send estimates to your insurance  company to determine your coverage before we begin any  treatment. If you have any questions concerning insurance issues please contact our office.

A Note About our Fees

Every year, the Ontario Dental Association publishes a Suggested Fee Guide.   Our office follows the fees and codes outlined in the current edition of the Fee Guide.  Our office does not “over charge” above these fees.  However, due to the nature of some complex cosmetic makeovers, our fees may exceed the Fee Guide.  Any fees associated with complex makeovers will be discussed and disclosed before treatment begins.  It is our goal to ensure there are never any financial surprises for you.